Hiring Team Lead (Customer Support)

Knowledge in gaming consoles-X360, PS3 and Nintendo Exp-2+yrs Sal-upto 6.5l Location-Bangalore Job Specification: Manage a team of Tier-2 Technical Support Representatives. Oversee the delivery of customer support for a specific client whose service will be delivered via voice, email, chat and other various channels of support. Skills Required: Good Knowledge about gaming in general Good knowledge of all the gaming consoles i.e. X360, PS3 and Nintendo A passion for gaming and expertise in game playing in various game genres, both online and offline is essential Good people management skills Excellent written and verbal communication skills Basic knowledge of MS Excel and PowerPoint Requires flexible availability for shift to cover hours of operations Minimum Experience required: 2 to 3 years’ experience in contact center Relevant Work experience: At least 1year experience in a supervisor role Contact: HR Gayathri @8695435355 / hr1.jsc@jobstoreconsulting.com