Location: Navi Mumbai
Experience 8-10 years
Experience 8-10 years
REQUIRED QUALIFICATIONS:
• Bachelor’s Degree in any discipline
• 8-10years of prior training or teaching experience in the behavioral and communication training space/domain of which 4 or more years in a team handling role.
• 1-3 years of formal customer service or call center training experience (Customer service experience for Voice and Back office operation activities is strongly preferred), Language, VNA and Behavioral training experience is a prerequisite.
• Excellent verbal, written and interpersonal communication skills;
• Outstanding customer service skills and dedication to providing exceptional customer care to all stakeholders and clients alike
• Must be self-motivated and self-starter.
• Focus on quality and customer services.
• Solid time management skills.
• Must be able to effectively deal with people at all levels inside and outside of the Company.
• Creative ability, writing proficiency and visual graphic design ability;
• Ability to multitask and successfully operate in a fast-paced, team environment;
• Must adapt well to change and successfully set and adjust priorities as needed;
• Must be proficient with Microsoft Office Suite (intermediate Word, basic Excel, intermediate to advanced PowerPoint, including the ability to create PowerPoint presentations, and basic Outlook).
• Bachelor’s Degree in any discipline
• 8-10years of prior training or teaching experience in the behavioral and communication training space/domain of which 4 or more years in a team handling role.
• 1-3 years of formal customer service or call center training experience (Customer service experience for Voice and Back office operation activities is strongly preferred), Language, VNA and Behavioral training experience is a prerequisite.
• Excellent verbal, written and interpersonal communication skills;
• Outstanding customer service skills and dedication to providing exceptional customer care to all stakeholders and clients alike
• Must be self-motivated and self-starter.
• Focus on quality and customer services.
• Solid time management skills.
• Must be able to effectively deal with people at all levels inside and outside of the Company.
• Creative ability, writing proficiency and visual graphic design ability;
• Ability to multitask and successfully operate in a fast-paced, team environment;
• Must adapt well to change and successfully set and adjust priorities as needed;
• Must be proficient with Microsoft Office Suite (intermediate Word, basic Excel, intermediate to advanced PowerPoint, including the ability to create PowerPoint presentations, and basic Outlook).
For more details Contact: HR Gayathri@8695435355 / hr1.jsc@jobstoreconsulting.com
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