Location: Indore
Experience: 2-5 years
Experience: 2-5 years
Skills/ Requirements:
• Strong experience in UC Microsoft domain and ICT support in a service provider environment
• Degree in Computer Science or equivalent experience
• Good Microsoft knowledge is mandatory to succeed in this role (Office365, Exchange Online, MS Azure,)
• ITIL V3 Foundations certified is an advantage
• Demonstrable experience of incident and problem management
• Excellent customer facing communications skills (verbal and written)
• Strong customer service experience
• Ability to work in a high-pressure environment with evolving requirements and dynamic schedules
• Basic knowledge in Microsoft SQL Server
• Degree in Computer Science or equivalent experience
• Good Microsoft knowledge is mandatory to succeed in this role (Office365, Exchange Online, MS Azure,)
• ITIL V3 Foundations certified is an advantage
• Demonstrable experience of incident and problem management
• Excellent customer facing communications skills (verbal and written)
• Strong customer service experience
• Ability to work in a high-pressure environment with evolving requirements and dynamic schedules
• Basic knowledge in Microsoft SQL Server
For more details contact: HR Subhashini @7540006355 / hr2.jsc@jobstoreconsulting.com
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